Privacy Policy

Security and Privacy Statement

This Security and Privacy Statement applies to this website which is operated by Expert Tax Pty Ltd, ACN 613 997 158 (collectively, “Expert Tax”, “we”, “us”, and “our”) under the domain name

Expert Tax understands and appreciates that you, as a user of our Online Tax service, are concerned about your privacy and about the confidentiality and security of information we may gain about you online. Expert Tax is committed to protecting your privacy. This Security and Privacy Statement explains how your personal information will be treated as you access and interact with the Expert Tax online tax lodgment service.

Information security

Expert Tax takes reasonable steps to preserve the security of cookie and personal information in accordance with this Security and Privacy Statement. If your browser is suitably configured, it will advise you whether the information you are sending us will be secure (encrypted) or not secure (un-encrypted).

Expert Tax cannot ensure or warrant the security of any information you transmit to us or from our online products or services and you do so at your own risk. Once we receive your transmission, we will take reasonable and appropriate steps to ensure the security of your information in our own systems.

Your personal information, credit card information or other sensitive information supplied while using our online lodgement service will be treated as private and confidential. We will not disclose this information to other parties without your consent (unless required to do so by law).


We use “cookies” as a fundamental part of our interaction with your Internet browser. The purpose is to provide you with a better and more customized service.

A “cookie” is a small text file placed on your computer by our web application. A cookie can later be retrieved by our web application. You can choose if and how a cookie will be accepted by configuring your preferences and options in your browser.

Expert Tax online tax lodgment preparation service uses cookies for security services (that is, an area where you are required to log on) and personalization reasons. If your browser is configured to reject all cookies you will be unable to use secure services on our online lodgment service that require cookies in order to participate. You may still be able to use some information-only pages even if you do not accept cookies.

How we handle email?

We will preserve the content of any email that you send us, if we believe that we have a legal requirement to do so. Your email message content may be monitored by our staff for quality assurance issues.

Acceptance and changes to the Security and Privacy Statement

You acknowledge and accept that your use of our Online Tax Lodgment service indicates your acceptance of this Security and Privacy Statement.

This is the current Security and Privacy Statement. It replaces any other Security and Privacy Statement for the Expert Tax Online Tax Lodgment service published to date. Expert Tax may at any time vary the Security and Privacy Statement by publishing the varied Security and Privacy Statement on the Online Tax Lodgment portal.